Privacy Policy

1. Introduction

Leadership Motion LLC (“Leadership Motion,” “we,” “us,” or “our”) operates the Leadership Motion platform, including the website at leadershipmotion.com and all related services (collectively, the “Platform”). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you access or use the Platform.

By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use the Platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and optional profile details such as title, organization, and professional background.
• Assessment Responses: Answers, results, and self-reflection inputs from leadership assessments.
• Coaching Interactions: Communications with your assigned coach, including session notes, commitments, and feedback.
• AI Conversations: Content shared within AI-powered chat sessions used to generate personalized insights.
• Payment Information: Processed through our third-party payment processor. We do not store full payment card details.
• Communications: Messages, feedback, and support inquiries you send to us.

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent, and navigation paths.
• Device Information: Browser type, operating system, device identifiers, and screen resolution.
• Log Data: IP address, access times, referring URLs, and error logs.
• Cookies: We use cookies and similar tracking technologies to maintain sessions, remember preferences, and analyze usage.

3. How We Use Your Information

• Provide, maintain, and improve the Platform and its features
• Deliver personalized leadership development insights, assessments, and AI-driven coaching
• Facilitate coaching relationships and user-coach communication
• Process transactions and send purchase confirmations
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Analyze usage trends and optimize Platform performance
• Detect, investigate, and prevent fraud or unauthorized activities
• Comply with legal obligations

4. AI and Data Processing

The Platform uses artificial intelligence to deliver personalized leadership insights and power conversational coaching tools. When you interact with AI features:

• Your inputs may be processed by third-party AI providers (such as OpenAI, Anthropic, and Google) subject to their privacy and data processing agreements.
• We do not sell your AI conversation data to third parties.
• AI-generated insights are intended solely for your personal development.
• You may request deletion of your AI conversation history at any time through your account settings or by contacting us.

5. How We Share Your Information

• With Your Coach: Relevant assessment results, progress data, and session notes are shared with your assigned coach.
• With Your Organization: If your account is managed through an enterprise subscription, certain data may be shared with authorized administrators per the service agreement.
• Service Providers: Trusted third-party providers who assist in operating the Platform (hosting, email delivery, analytics, AI processing), contractually obligated to use your data only on our behalf.
• Legal Requirements: We may disclose information if required by law or to protect our rights and the safety of users.
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of that transaction.

6. Data Security

We implement commercially reasonable safeguards to protect your personal information, including encryption of data in transit and at rest, secure authentication, regular security reviews, and role-based access controls. While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. We may also retain data as necessary to comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, data is securely deleted or anonymized.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal exceptions.
• Portability: Request a portable copy of your data in a commonly used format.
• Opt-Out: Opt out of certain data processing activities, including marketing communications.

To exercise these rights, contact us at privacy@leadershipmotion.com.

9. Cookies and Tracking

We use essential cookies for authentication and session management, analytics cookies to understand usage, and preference cookies to remember your settings. You can manage cookie preferences through your browser settings; disabling essential cookies may impair functionality.

10. Children’s Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a revised effective date. Your continued use of the Platform constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, please contact us: